Privacy Policy

Last updated: 20 June 2025

1. Introduction

Safer Staffing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at saferstaffing.co.uk ("Website"). This policy applies to the Website only and does not cover the Safer Staffing application, which is subject to its own separate privacy policy provided during installation.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

2. Information We Collect

Information you provide to us

  • Account information: name, email address, job title, and organisation name when you register or book a demo.
  • Contact information: details you provide when you contact us via forms, email, or phone.
  • Payment information: billing details processed securely through our third-party payment provider. We do not store your full payment card details.

Information collected automatically

  • Usage data: pages visited, features used, time spent on pages, and other interaction data.
  • Device data: browser type, operating system, device type, and screen resolution.
  • Log data: IP address, access times, and referring URLs.
  • Cookies: we use cookies and similar technologies as described in Section 7 below.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Website.
  • Process transactions and send related information.
  • Respond to your enquiries and provide customer support.
  • Send you updates, marketing communications, and other information that may be of interest to you (you can opt out at any time).
  • Monitor and analyse usage and trends to improve our Website.
  • Detect, prevent, and address technical issues and security threats.
  • Comply with legal obligations.

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

  • Contract: processing necessary to perform our contract with you or take steps at your request before entering a contract.
  • Legitimate interests: processing necessary for our legitimate interests, such as improving our Website, provided these are not overridden by your rights.
  • Consent: where you have given us consent to process your data for a specific purpose, such as marketing emails.
  • Legal obligation: processing necessary to comply with a legal obligation.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers: trusted third parties who assist us in operating our Website, such as hosting, analytics, and payment processing.
  • Legal requirements: if required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies: required for the website to function properly.
  • Analytics cookies: help us understand how visitors interact with our website.
  • Preference cookies: remember your settings and preferences.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data in certain circumstances.
  • Restrict the processing of your data.
  • Data portability: receive your data in a structured, commonly used format.
  • Object to processing based on legitimate interests or direct marketing.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details in Section 11.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.